Frequently Asked Questions

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Because of laws regarding teledermatology consultations, prescriptions cannot be sent to you or your pharmacy. 70% of the teledermatology cases received only require over-the-counter (OTC) medications and treatment, while only 30% are advised to seek a face-to-face visit with a doctor. In cases where a face-to-face visit with a doctor is suggested we will provide you with a referral letter in PDF format to bring to your GP/referring physician or dermatologist.

Dermatology can help individuals to overcome acne, examine skin spots, receive skin cancer screening, treat eczema or psoriasis, and more. Making the proper diagnosis allows us to design the appropriate treatment and give patients and caregivers appropriate information on what to expect in the long term

Teledermatology provides many benefits not only to patients but also to primary care providers. With the current shortage of dermatologists and poor access to dermatologists in many rural or underserved populations, teledermatology significantly shortens the waiting period with more predictable patient access and decreased patients costs (such as for traveling or missing work).

GP Referral - Skin-related disorders are common in primary care and amount to about 20% of all visits. GP's see patients with unclear skin diseases daily. Furthermore, skin diseases are often very difficult to diagnose properly by a non specialist. GP's correctly diagnose skin conditions in about 50% of cases, while a Dermatologist diagnoses correctly in 96% of cases. Patients may potentially be disadvantaged and receive inadequate treatment and a delayed diagnosis